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Help & customer support
Find quick answers or contact our support team.
Need help? Email support@marginmatch.net. Please include the page you were using, your device/browser, and what happened. Do not email passwords, payment details, or unnecessary health information.
Getting started
Use the family dashboard to organize appointments, rides, caregivers, medicine reminders, bills, shopping, routines, and messages for the In-Home Family Display.
Display or QR code issue
Reload the display page. If it remains stuck, close and reopen the browser. Treat private display links and QR codes like keys; ask the household owner to replace a link if it was shared publicly.
Account and billing
Paid subscriptions are not available yet. No payment method is being collected. When subscriptions open, account holders will be able to view plan and cancellation details before enrolling.
Care and emergencies
This planner is not monitored for emergencies and does not provide medical advice. For an emergency, contact local emergency services directly.